Technology Services
Welcome to Technology Services
Technology Services serves the staff and students of Conejo Valley Unified School District. We are charged with providing network reliability and security, supporting district devices and advising staff and administration.
Submit A Support Ticket
Please click the link above to receive technology support and assistance.
Students / Parents
Please use your District email account and password to log into the helpdesk ticketing system.
Example: studentID@learn.conejousd.net
Staff / Teachers
Please use your District email account and password to log into the helpdesk ticketing system.
Example: staff@conejousd.org
Requests submitted outside operating hours will receive a response the following business day.
Envié Una Solicitud de Asistencia
Por favor haga clic en el enlace de arriba para recibir soporte y asistencia técnica
Estudiantes / Padres
Por favor utilice su cuenta de correo electrónico del Distrito y su contraseña para iniciar sesión en el sistema de gestión de tickets de ayuda.
Ejemplo: estudiante@learn.conejousd.net
Personal / Profesores
Por favor utilice su cuenta de correo electrónico del Distrito y su contraseña para iniciar sesión en el sistema de gestión de tickets de ayuda.
Ejemplo: personal@conejousd.org
Las solicitudes enviadas fuera del horario de atención recibirán respuesta el siguiente día hábil.
CVUSD Systems Health
Click the link above to check the District's technology systems.
Chromebook Program
FIELD SUPPORT SERVICES
Our Field Support Services team offers complete support for desktop, mobile and audio visual devices at all CVUSD schools and offices. Site Technicians handle any software or hardware problems that are reported. They set up and repair the technology that CVUSD's Faculty and Staff need every day. Site Technicians are experts in troubleshooting and solving technology issues across the District. For Field Support assistance, please submit a support ticket.
INFRASTRUCTURE SERVICES
The Infrastructure Services team is responsible for keeping the district wide IT infrastructure backbone running smoothly. The group provides a broad range of services related to wide-area network infrastructure, cybersecurity, on-premise and cloud-based infrastructure servers (e.g., domain controllers, file servers, Microsoft O365), applications services (e.g., Classlink, Incident IQ, etc.), Student Information System, and the day-to-day operation of the District's data center.
Systems Administration Team
Email
Network Administration Team
Email
Henry Ortiz
Director, Technology Services
Email
Nuria Becker
Administrative Assistant
Email
Earl Negrete
Field Supervisor
Email